Frequently Asked Questions

How does ReviewManager work?

1. Connect your Google Business Profile 2. We monitor your reviews 24/7 3. Our AI drafts personalized responses 4. You approve with one click — we post to Google

How long does setup take?

About 5 minutes. Just add your business name and Google Business URL, and we'll start pulling your reviews immediately.

Can I try it before paying?

Yes! Every new account gets a 14-day free trial. No credit card required.

What if a review is fake or unfair?

Our Pro plan ($90/month) includes fake review detection. We analyze each review for suspicious patterns and can help you challenge fraudulent reviews directly with Google.

Do you only work with Google?

At launch, yes — Google Reviews are what most customers care about. We're planning to add Yelp, TripAdvisor, and other platforms in the future.

Can I change the response tone?

Absolutely. Choose from Professional, Friendly, Casual, or Luxury. We'll match your brand voice.

What happens after the free trial?

You'll need to enter payment details to continue. If you cancel, you won't be charged.

How do you handle negative reviews?

We flag them immediately and draft an empathetic response that addresses the customer's concerns. On Pro plans, we also check if the review appears fake and can help you challenge it.